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MindSpring Help Desk: Virus Alert! Support Center

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Virus Alert!

Computer viruses are becoming a fact of life on the Internet. The bad news is that they can destroy all of your critical computer data in an instant. The good news is that you can detect and remove even the most insidious viruses by taking a few important precautions. The following document provides useful information regarding a new virus that is currently circulating, and plenty of helpful links to virus information and anti-virus protection software.

About the W95.CIH Virus More About Viruses Removing the
W95.CIH Virus
Anti-Virus
Protection Software

About the W95.CIH Virus

A new "date-activated" virus called "W95.CIH" has been identified. A date-activated virus hides on your system until the programmed activation date. If your computer is infected with W95.CIH, the virus will delete the data on your hard drive the first time you boot up on July26th, which is this Sunday. (Newer versions of this virus will activate on the 26th of subsequent months.) The W95.CIH virus only affects computers running Windows 95 or Windows 98 operating systems, however, we recommend that all Internet users install and use virus protection software.

More About Viruses

Our friends at C|Net recently published features about protecting your computer from many different kinds of harm, including viruses. You can find the articles at:

http://www.cnet.com/Content/Features/Howto/Protect/index.html

http://www.cnet.com/Content/Features/Howto/Virus/index.html

The following sites are also good sources of virus information:

http://www.antivirus.com

http://www.symantec.com/avcenter/

http://www.avp.ch/avpve/

Here is a list of web pages specifically about W95.CIH:

http://www.datafellows.fi/v-descs/cih.htm

http://www.antivirus.com/vinfo/alerts.htm

Here is some information about virus hoaxes:

http://www.ncsa.com/services/consortia/anti-virus/alerthoax.html

Removing the W95.CIH Virus

To check your drive and remove the W95.CIH virus you will need to follow the instructions at:

http://help.mindspring.com/modules/00800/00843.htm

The site listed above provides step by step instructions to help you download, install and run a program which will identify and remove W95.CIH from your Windows 95 or Windows 98 computer.

Please Note: MindSpring does not provide technical support for virus protection software. If you require help with virus protection software you will need to contact the manufacturer of the software program you are using.

Anti-Virus Protection Software

Again we refer you to C|Net, this time to their most recent review of anti-virus programs:

http://cnet.com/Content/Reviews/Compare/Virus/index.html

MindSpring again would like to strongly recommend that everyone select and use an anti-virus program!

Article Change History
7/23/98 - Created




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