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Web Hosting Help | Control Panel  

The Hosting Control Panel

Important: Who Should Read This Document

  • If you purchased your product on or after May 7, 2002, your control center and the documentation for using your Web Hosting account can be accessed at http://cc.earthlink.net.

  • If you have SmartSite, BizSite, SalesSite, TotalCommerceSite, or you purchased StarterSite prior to May 7, 2002, you do not have a control panel for your Web hosting account. For information about using your Web hosting account, visit http://help.earthlink.net/websupport.

  • If you have IntroWeb, EnhancedWeb, AdvancedSite, or were originally with MindSpring or Netcom, read on. This document will help you learn how to use your control panel.

Introduction

EarthLink's Hosting Control Panel gives you hands-on access to your Web Hosting account with:

  • Tools that help you administrate, design, or upgrade your site
  • Information about services that are available to you as a Hosting package owner
  • Access to your account options
  • Site statistics
  • Online help

This document  will explain the Control Panel's interface and will give you an idea of what lies beneath. Because of space limitations, this guide is not an authoritative source on everything available to you on your Web Hosting account. For detailed documentation on every tool available in the Control Panel, refer to EarthLink's Help Desk at the following address: http://webhelp.mindspring.com

You may also use the Help Options menu on the Control Panel itself.

Using the Hosting Control Panel

Finding the Control Panel

The Control Panel is a Web page, so you will need to point your Web browser to the following address. Note the "s" in " https:// ."

https://control.business.earthlink.net

When this page loads you will be presented with a secure Web page , which will ask you to log in.

To log in to the Control Panel

  1. Click in the box labeled User ID or Domain.
  2. Type your Web Hosting User ID, which should look like www##### or  w#######
  3. Click in the box labeled Password and type your Web Hosting Password.
  4. Both your User ID and Password can be found on the Welcome Letter that accompanied your Web Hosting Starter Kit.
  5. Click the Log In button. Your Web browser will load the Control Panel .

The Control Panel Design

The Control Panel is a Web page that is divided into upper and lower frames. The top frame contains several pull-down menus that allow you to select Control Panel options. When you choose an option from a pull-down menu, that option will be displayed under the menu (in the "content frame").

The Menus: Accessing Tools and Services

The options available on the Control Panel are divided into five categories by function. To find out more about a tool, select Help Index from the Help pull-down menu.

Toolbox

Site Administration Tools

  • File Manager-edit text files, modify the properties of files and directories, and upload files to and from your hosting site
  • Perl Debugger-check the validity of Perl scripts on your site
  • File Exchange-install an area for visitors to upload and download files
  • Password Protection-require a password for directories on your site
  • Site Registration-register your site with a selection of search engines
  • Post Office Manager-create and manage email accounts and FTP drop boxes

Design Tools

  • Web Creator-create a simple, template-based Web site (Note: The Web Creator will overwrite your existing Web site. Back up any files you want to save before using the Web Creator!)
  • Email Form-install an email form on your Web site
  • Hit Counter-install a graphical "hit counter" to track how many people visit certain pages on your site
  • Guest Book-install a form page where visitors can leave their names and short messages
  • WWW Board-install a "bulletin board" where visitors can post messages and conduct discussions
  • Site Search Engine-install a search page on your site

E-Commerce

  • E-Store Back Office- update your E-Store's catalogue, or change the look of your site.

My Account

  • Change Billplan - choose a new Web Hosting account bill plan
  • Change Disk Space - add disk space to your site for a fee
  • Account Info - Account Info loads the Account Management page
  • Change Password - change your Web hosting password
  • Change Contact Info- change the Webmaster email address for your site

Advanced Services

  • SSL Server - learn about using Secure Socket Layer security on your site
  • Real Audio - learn about using Real Audio files on your site
  • Real Video - learn about using Real Video files on your site
  • Perl - learn about using Perl/CGI scripts on your site
  • FrontPage Extensions - learn about editing your site with FrontPage
  • PHP - learn about using PHP scripts on your Web pages

Site Statistics

  • Urchin Reports - get detailed information about visitors to your Web site. Learn how many, from where, and using which Web browser.
  • Disk Usage - display your disk space quota and current usage
  • Bandwidth This Month- display your bandwidth use

Help Options (viewed in a separate help window)

  • Help Index - display the Web Hosting Help Desk start page
  • Contact Support - learn how to contact Web Hosting Technical Support

How To:

  • Get Started- learn the basics of your Web Hosting account
  • Upload Files - learn how to transfer files from your computer to your Web site
  • Add Forms - learn how to use email forms to collect information from visitors
  • Promote Your Site - learn how to automatically register your site with popular search engines
  • Use the Control Panel- learn how to use the Hosting Control Panel
  • Use the POP Email Features - learn how to set up and maintain email addresses for your domain
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