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Dial-up - Technical Support & Customer Service

Outlook Express 5.0
Introduction
What Is Outlook Express?

Outlook Express combines the functionality of two Internet applications. It allows you to (1) send and retrieve e-mail and (2) read and post messages to Usenet newsgroups. We'll cover the e-mail related functions of Outlook Express first.



Upgrading Outlook Express

Microsoft is constantly updating Outlook Express 5, especially with Windows98 Update feature. This means that it is possible for you to already have a never version of Outlook Express 5 installed on your computer than the one on the MindSpring CD. If you receive such a notice during the installation, we recommend that you keep your currently installed version and not install the MindSpring version. This will not cause any incompatibilities with the rest of your MindSpring 4.0 software.



The Outlook Express Interface

Outlook Express uses a simple interface that makes it easy for you to navigate. By dividing the window into a series of panes (sub-windows), you can see everything at once and always know where you are.

The Folder List Pane - This is the left most pane which contains your various mail and news folders .

The Message List Pane - This is the upper-right pane which lists all of the messages or article headers within a folder.

The Preview Pane - This is the lower-right pane which displays the actual message or article content.

You can adjust the size of these different panes by placing your cursor near the edge of a pane until your cursor becomes a bi-directional arrow. Then while holding your mouse button, drag the pane to the desired size.



Displaying The Folder List Pane

In order to get the most out of Outlook Express 5.0, you will want to make sure you have the proper window panes displayed, including the Folder List.

To Display the Folder List:
  1. From the View menu, select Layout .

  2. Under Basic, place a check by Folder List . As an option, you can uncheck Outlook Bar to save window space.

  3. Click Apply , then click OK .



Using Outlook Express For E-mail
Launching Outlook Express

After connecting to MindSpring, click the E-mail button at the bottom of the MindSpring 4 window, then click on the E-mail icon to the left side of the E-Mail window.

The Email Button




Checking for New Mail
Note:

Upon launching Outlook Express 5.0 for the first time, you may be asked a few initial questions. You may be asked if you want to dial a connection other than your MindSpring connection when first starting Outlook Express. If you see such a message, choose Don't Dial a Connection from the dialogue box. Outlook Express will then use your current connection to the Internet. The message won't appear after that. In some cases you may be asked if you would like to make Outlook Express your default e-mail client. Choose Yes if you are asked. This means that anytime you click on a mail link (or anything outside of Outlook Express that requires an e-mail client), Outlook Express will be opened automatically.



When Outlook Express opens, click on the Send/Receive button. Outlook Express will automatically contact the mail server at MindSpring to check for new mail and begin downloading it. It will also send any outgoing mail that you might have waiting.


Note:

Outlook Express may attempt to connect using a connection other than your MindSpring connection when first checking or sending mail. If you see such a message, choose Try to locate the server on the current connection from the dialogue box. The message won't appear after that.



The Send/Receive Button


If you are asked for your password, remember to enter it in lower case, unless you have specifically requested a password in uppercase (the Internet can be very picky). There will be a check box called Remember Password . Check this box if you do not want Outlook Express to ask you for your password each time you log in.

If you have new mail, Outlook Express will automatically open your Inbox and display the new messages in the Message List pane. The Inbox is a folder that stores your incoming mail.

The Outlook Express Main Window




Understanding the Message List

When you have finished checking for new e-mail you should see the contents of your Inbox listed in the Message List pane. If you don't see any messages, click on the Inbox icon in the Folders List (the left pane).

Columns Of The Message List
Icon Description
The ! icon indicates the message priority
The paperclip icon indicates that there is an attached file with the message.
The flag column displays messages that you have flagged as important. This is good for reminding you to go back and read a message.
The open envelope icon indicates that the message has been read.
The closed envelope icon indicates that the message has not been read.
The From field contains information about the message's sender. It also shows you the message's status.
The Subject field tells you what the message is about.
The Received field tells you when the message was sent.



Creating, Sending and Reading E-mail

Reading a Message

Click on a message you want to read from the Message List. The contents of the message will appear in the Preview pane just below the Message List. You may not be able to see the entire message within the Preview pane and may need to use the scroll bars on the right and bottom sides of this pane. Double-clicking on the message in the Message List will display the message in its own dedicated window.



Deleting a Message

To delete an unwanted e-mail message click on the message in the Message List pane and press the delete key. Or you can drag the unwanted message from the Message List pane to the Deleted Items folder in the Folders List pane.



Creating and Sending a New Message

Click on the New Mail button.

The New Mail Button


When a blank message appears, type an e-mail address in the To: field. Then type a subject (a brief description of the e-mail contents) in the Subject: field. Type the body of the message in the space below the Subject field. You can move between these fields by clicking with the mouse or using the tab key.

E-mail should always have a brief subject. The subject lets the recipient know at a glance what the e-mail is about.

The New Message Window


The CC: field (Carbon Copy) allows you to send an electronic copy of the message to a different address. Type the desired e-mail address in this space.

The BCC: field (Blind Carbon Copy) allows you to send an electronic copy of the message to an e-mail address but does not reveal to the primary recipients that you have done so. Type the desired address for the invisible recipient(s) in this space.

You can send to multiple addresses by placing a comma and space after each e-mail address, then typing the next address.

The Contact Card Button


Click on the Contact Card icon to open the Outlook Express Address Book. We will tell you about the Address Book in the Using the Address Book section later in this chapter. Once you have finished creating your message, click the Send button to have Outlook Express send your message.



Using the Icons at the Top of a New Message

The icons and menus at the top of a new message window control how the message is sent and received.

The Text Editing Tools


These buttons allow you to Cut , Copy , Paste , and Undo text (in case you make a mistake and need to Undo it) just like in a word processing program.

The Check Button


When you can't remember someone's complete e-mail address, you can enter a part of the address or nickname, and then use the Check Names button to search for matches. Outlook Express first searches your address book and if no matches are found, searches the directory services you have set up to check e-mail addresses.

The Sign Button


The Sign button appends a signature to the bottom of your outgoing message. This signature is a text message that normally contains your contact information. Any text in the signature file will be added automatically to the end of an outgoing message. When pressed, a ribbon will appear on the right of the To: field to let you know the signature will be appended.

To modify a signature, go to the main Outlook Express window, choose Options from the Tools menu, and click the Signature tab. Click New , type in your signature message, and then click OK .

The Attachment Button


The Attachment button allows you to attach a file to your outgoing message .



Replying to a Message

The Reply Button


Select the message to which you want to reply and click the Reply button. This will create a new message with the original sender's address in the To: field and will fill out the Subject: field with the word "Re:" and the original subject.

The Reply All Button


The Reply All button works the same way as the Reply button, except that it will also send a reply to all addresses that were in the CC: field of the original message.

After choosing one of the reply options, the original message will be quoted below your new message. This quoted text allows you to refer to the previous e-mail without having to retype. The original message displayed just below yours is divided by a header showing when the original message starts. The original message may also have the > symbol before each line so the reader does not confuse it with your message.

From the Message menu, you also have the option to Forward e-mail. Forward will pass the message on to the address you enter into the To: field, and include the original message below your own, divided by a header marking the original message.



Sending a Text-Only Message

By default, Outlook Express sends e-mail in HTML format, just like a web page. This allows you to include pictures, fonts, and other fancy features normally found on web pages and not e-mail. However some of your recipients may be using non-HTML compatible e-mail programs. Outlook Express allows you to send the e-mail as text only.

To Send a Text Only Message:
  1. Select Options from the Tools menu.

  2. Click the Send tab.

  3. Check Plain Text for the Mail Sending Format .

  4. Click Apply , then click OK .



Using the Address Book

There's no need to type the same e-mail address over and over again. Outlook Express includes an Address Book for frequently used addresses. Once created, Address Book entries can easily be accessed easily by clicking on the New Mail button, then the Contact Card icon.



Creating an Address Book Entry

Click on the Addresses button to open the Address Book.

The Addresses Button


When the Address Book window appears, click once on the New button in the upper-left corner and select New Contact to display the Properties window.

The Address Book Window


The Properties window asks you to enter information for the Address Book entry. You can also use the tabs across the top to enter home, business and other information. The Other section is there for your convenience and can be used to keep track of additional information about your contacts.

The Address Book Properties Window


From the Personal tab, use the Display drop-down menu to control how the recipients name is displayed in your Address Book. You can choose either the Name field in various formations or the Nickname field.

You are required to fill in the E-Mail Addresses field. It should contain a full e-mail address in the form user@domain.com. After entering an e-mail address, click on the Add button. Click OK to close the window.

The Nickname is a name that can be typed in the To: field of a message rather than the person's full address. This saves you from having to remember or type everyone's full address each time.Clicking the New button (from the Address Book window) and selecting New Group allows you to define a group of addresses as a single contact. This is useful for project groups at work, or mailing lists as you can send e-mail to an entire list of e-mail addresses just by entering the group name.

The Properties Button


The Properties button allows you to edit the information of an address book entry. This is useful when one of your friends changes his or her address.



Addressing an E-mail Message Using a Nickname

To send an e-mail message with a nickname, just type the nickname of the person (Outlook may automatically complete the nickname before you finish typing it) in the To: field, and press the Send button when you are finished typing the message. You can also click on the Addresses button and click once on an address to select it. Then click on the Action button and select Send Mail to open a new message.

The Action Button


When you select a name from the address book, Outlook Express may place the nickname instead of the full e-mail address in the To: field. Outlook Express will still send to the correct address, even though you will only see the nickname.



Using Mailbox Folders to Organize Your E-mail

Now that you have mastered the art of sending and receiving e-mail, you may notice that your Inbox can get a bit crowded with old e-mail. Outlook Express allows you to create new mailbox folders for storing and sorting your mail.



Adding a New Mail Folder

Adding a New Mailbox Folder


To create a new mailbox folder, click on the File menu, and choose New Folder . A Create Folder window will appear. Choose a name for the new folder and click OK . The new mailbox folder will appear within the Folders List. Once created, open the folder by clicking its icon in the Folders List pane.



The Folders List

The Folders List


Once you have created mailboxes, you can drag an e-mail message from the Inbox and drop it on one of your new mailbox folder icons in the Folders List.

Mailbox folders can also be placed inside of other folders. For example, you can create a folder for work and store separate mailbox folders for e-mail you receive from each of your co-workers. Once the new mailbox folder has been created, other mailbox folders can be dragged in and out of it using the icons in the Folders List. To do this, click and hold down on a mailbox folder, while dragging and dropping it on another mailbox folder.



Attachments

Attaching a File to a Message

Outlook Express can attach a file on your computer to an outgoing e-mail message. The file can be a program or document of any kind. Outlook Express will convert the file into an e-mail-ready format that is automatically attached and sent along with your message. The conversion process allows you to send any type of file such as a Word document, Excel spreadsheet, a graphic file or even a small program. When it reaches its destination, your recipient's e-mail program will translate the file back to its original format automatically.

The Attach Button


To attach a file to an e-mail message, simply create a new message and click the Attach button. Choose the file you wish to attach from the standard Windows dialog box that appears. When you are finished creating your new message, click the Send button. The message and the attachment will be sent to your intended recipient.

There are a few things to keep in mind when attaching a file:

  • Keep the size of your attachments as small as possible. The attached file takes time to send and receive, and if a large file is transferred, Outlook Express may time out, resulting in an error. For this reason, anything over one megabyte should be sent via FTP (File Transfer Protocol). You should also consider using a program like WinZip (available at http://www.shareware.com ) to compress your file so it will take less time to transfer. Remember that the person receiving the file will also need WinZip to decompress the file.

  • Remember that you are forcing the recipient to wait, possibly for quite a while, as the message is downloaded.

  • Your recipient must have a program that will allow him or her to read the file you sent.



Opening an Attached File

When you receive an attached file in Outlook Express, you will see a small paperclip icon next to the message in your Message List pane. If the attachment is a supported picture file then Outlook Express will display the file at the bottom of the Preview pane.

An Attached Picture


Other types of files can be accessed by clicking on the paperclip icon in the upper-right corner of the Preview pane.



Having Outlook Express Check a Second E-mail Address

Several MindSpring account plans also include additional e-mail addresses. Others may obtain additional e-mail addresses from MindSpring for an extra charge. You can check your current usage plan and add a second mailbox by using your Web browser to visit the MindSpring Account Management page: http://www.mindspring.com/acct-mgmt/

Once you've set up a second e-mail address with MindSpring, you will need to configure Outlook Express to access the new mailbox.

How To Set Up A Second Mailbox:
  1. Select Accounts from the Tools menu.

  2. Click on the Add button and select Mail .

    Selecting Accounts from the Tools Menu


  3. A Microsoft Wizard will launch and walk you through the settings. You will need to enter the following information:

    • Your name, or a brief label to describe the account

    • Your new e-mail address

    • Your e-mail server names (this will vary depending on your type of account).

      The incoming server is pop.domain.com The outgoing server is smtp.domain.com Select POP3 from the pull down menu. Make sure to replace domain with the domain that follows the @ symbol in your MindSpring e-mail address (Example: pop.mindspring.com or pop.pipline.com).
    • Your Internet Mail Account Name

      This is the first part of your e-mail address. Do not type in the "@mindspring.com" part of your address.
  4. The new account will be checked automatically the next time you select the Send/Receive button.



Importing Your Old E-mail

If you have existing e-mail, Outlook Express will not delete it. In fact, when launching Outlook Express for the first time you may be asked if you would like to import your old mail. If you are not asked, the Outlook Import Wizard can be started manually. Using the Outlook Import Wizard, you can easily import mail messages from a variety of popular Internet e-mail programs such as Eudora or an older version of Outlook. This comes in handy if you have already existing e-mail that you don't want to lose.

To Import Messages:
  1. From the File menu, point to Import , then select Messages .

  2. Select Eudora (or another e-mail client you wish to import from) and select Next .

  3. Verify the location of your messages then select Next .

  4. Choose All Folders to import the messages, then click Next . You can also choose Select Folders to import messages from one or more folders.

  5. Click Finish .



Importing Your Old Address Book

Just because you switch e-mail programs doesn't mean you lose all your e-mail addresses. You can import address book contacts from Eudora or other Windows Address Book files (WAB).

To Import Windows Address Book:
  1. From the File menu, point to Import , and select Windows Address Book .

  2. Select the address book or file type you want to import, then click Open .

To Import A Eudora Address Book:
  1. From the File menu, point to Import , and select Other Address Book .

  2. Select the address book or file type you want to import, then click Open .



Creating Identities in Outlook Express

In addition to multiple mailboxes, Outlook Express can also support multiple identities. The first thing you will need to do is create a new identity.

Creating an New Identity

The Internet Connection Wizard will help walk you through the steps of setting up your new e-mail identity.

To Create a New Identity
  1. Enter your Display Name as you would like it to appear in the From: field of all your outgoing e-mail (e.g., Jane Jetson or Jane at work). Then click Next .

  2. Select I already have an e-mail address that I'd like to use and enter your e-mail address. The click Next .

  3. Select POP3 for the incoming mail server.

  4. Enter the following information:

    Incoming mail (POP3, IMAP, HTTP) server: pop.mindspring.com

    If your e-mail address ends in anything other than @mindspring.com, then choose from the list below as applicable to your e-mail address:

    pop.pipeline.com

    pop.sprynet.com

    pop.ix.netcom.com

    pop.igc.org

    pop.gowebway.com

    pop.travelin.com

    pop.interserv.com

    Outgoing mail (SMTP) server: mail.mindspring.com

    If your e-mail address ends in anything other than @mindspring.com, choose from the list below as applicable to your e-mail address:

    smtp.pipeline.com

    smtp.sprynet.com

    smtp.ix.netcom.com

    mail.igc.org

    smtp.gowebway.com

    smtp.travelin.com

    smtp.interserv.com

  5. Click Next .

  6. Enter the following information:

    Account name: Enter the first part of your e-mail address before the @doman.com (e.g., if your address is sue@mindspring.com, you will enter sue)

    yourmailbox@pipeline.com

    yourmailbox@sprynet.com

    yourmailbox@ix.netcom.com

    yourmailbox@igc.org

    yourmailbox@gowebway.com

    yourmailbox@travelin.com

    yourmailbox@interserv.com

    Password: Enter your password


Note:

If you would like Outlook Express to enter your password automatically when checking for new e-mail, place a check next to Remember Password .



Do not place a check next to Logon using Secure Password Authentication (SPA).

  • Click Next . Then click Finish .


  • Note:

    If the Internet Connection Wizard detects another e-mail program, you will have the option of importing e-mail and address books from the other program. If you would like to import e-mail and address books from the other e-mail program, select the program and click Next .



    Now the second identity is configured.



    Setting a Password on an Identity

    After you configure an additional identity, you can set a password for that specific identity. This is a good idea to do if you share a computer.

    To Set a Password on an Identity
    1. Click the File menu, select Identities , then select Manage Identities .

    2. Select the Identity for which you wish to password-protect, the click Properties .

    3. Place a check next to Ask me for a Password when I start .

    4. Enter the password you wish to use in both password fields, then click OK .

    5. Click OK to exit the Identities Properties .


    Note:

    If you want to change the password, follow steps 1and 2 and then click Change Password .





    Accessing a New Identity

    Once you have the second identity configured, you can now check and see if there is any mail for that mailbox.

    To Access an New Identity
    1. Open Outlook Express .

    2. Click on the File menu, select Switch Identities , then select the identity you wish to access..

    3. The Outlook Express window will close and then reopen.



    Outlook Express News Reader
    What Is a Newsgroup?

    In addition to being an e-mail application, Outlook Express is also a newsgroup reader. A newsgroup is a collection of articles posted by people to a server. The server may hold thousands of various newsgroups each with their own topic of discussion. When a message is posted to a group, it is displayed for everyone else on that news server to see, much like a public forum. In each newsgroup you can read articles, post questions, open new avenues for debate, and give your own opinions. Each newsgroup has its own flavor, culture, and level of seriousness. MindSpring currently offers over 20,000 newsgroups for your enjoyment.

    The messages posted by people are referred to as Articles, and series of articles that refer to each other are called Threads. Each article has two parts: a Header which gives technical information about the article itself, and a Body which contains the actual content of the article.

    Newsgroup subjects are organized using an abbreviation in their names. Some of the main subject categories for newsgroups are:

    • comp Computer science and related topics (Example: comp.programming)

    • news Groups concerned with the news network and news software (Example: news.announce.newsgroups)

    • rec Recreational activities, hobbies, the arts (Example: rec.autos.antique)

    • sci Scientific research (Example: sci.anthropology)

    • soc Social issues (Example: soc.net-people)

    • talk Debate on controversial topics (Example: talk.philosophy.humanism)

    • misc Everything else (Example: misc.creativity)

    • alt The alternative group. This is a place where anyone can create a topic, and the topics can get pretty strange. There is something to offend everyone in the alt hierarchy, so tread carefully. (Example: alt.alien.visitors)

    • mindspring Only MindSpring customers can see or post to these groups. They are devoted solely to MindSpring customers and include help groups, Windows and Mac OS groups, and local groups for discussing topics of interest in your area.(Example: mindspring.discussion.general)

    Because the newsgroups are often unregulated, you may find conversation in some newsgroups to be offensive. Newsgroup discussions can range from innocuous G-rated material to extremely explicit subject matter for adults only. It may be appropriate for parents to review carefully postings that their children are reading. Please also remember that not everyone on the Internet is necessarily who they claim to be, so be wary when agreeing to meet someone you don't know.

    Although some newsgroups are monitored by newsgroup moderators, MindSpring has very little or no control over the topics and discussions in the newsgroups.



    Launching Outlook Express News Reader

    Once you are connected to MindSpring, click the Chat icon near the bottom of the MindSpring 4 window, then click the Newsgroups button near the left side of the Chat window.

    The Newsgroups Icon




    Using Outlook Express News Reader

    Once you have launched Outlook Express, click on the news icon in the Folders List, and the program automatically downloads the list of available newsgroups to your computer (click Yes if asked). Although this process takes several minutes, you will only need to do it once.



    Configuring The Outlook Express News Reader To Configure Outlook Express News:
    1. Select Accounts from the Tools menu.

    2. Select News in the Accounts section and click Add (or Properties to change an existing account).

    3. On the General tab: In the News Account field type MindSpring News.

    4. Optionally enter your name, organization, e-mail address, and reply-to address (for people to reply to you) in the fields below.

    5. One the Server tab: For the Server name field enter nntp.domain.com (replacing domain.com with the last half of your e-mail address following the @ symbol).

    6. Place a check on This server requires me to log in .

    7. Enter your primary mailbox name (the part of your e-mail address proceeding the "@" symbol) for the Account name field.

    8. Enter the password you use for that mailbox in the Password field and check Remember password .

    9. Click OK .

    Click once on the news server icon to view the list of available groups. The first time you do this, the program automatically downloads the list of available newsgroups to your computer. Although this process takes several minutes, you should only need to do it once.

    When you click on the server icon to begin using Outlook Express as a newsreader, the menus will change to reflect the tools used in a newsgroup. If you need to get back to the e-mail menu items, just click once on your inbox.



    The List of All Groups

    After downloading the list of newsgroups, the full newsgroup list is displayed. These are all of the 20,000+ newsgroups that are available. As you can imagine, these are far too many groups for anyone to manage reasonably. The goal is to create a shorter list of your favorite newsgroups for quick access. This process is called Subscribing to groups.

    The Newsgroup Subscriptions Window




    Subscribing to a Newsgroup

    Subscribing does not mean adding your e-mail address to any lists or that e-mail will begin coming to you. It is simply a term used to refer to a smaller list of groups that you intend to frequent. This way, Outlook Express knows to keep track of articles in those groups.

    Select Newsgroups from the Tools menu. Scroll down the group list until you come to newsgroups beginning with "mindspring". These are newsgroups that have something to do with MindSpring, such as MindSpring-related announcements and notices about MindSpring services as well as general discussion groups for MindSpring users.

    The Subscribed Group Icon


    To subscribe, click on a group to select it and then click on the Subscribe button. A small icon will appear next to the subscribed group .

    Once you have created a list of subscribed groups, use the tabs at the bottom to change between showing All groups (every group MindSpring offers), and your Subscribed groups. When you are finished, press OK . You will also see the subscribe groups listed below the news icon in the Folders list of the main window.

    You can highlight multiple newsgroups by holding down your ctrl key and selecting the newsgroups.



    Finding a Specific Newsgroup

    From the News groups Subscriptions window (select Newsgroups from the Tools menu), you can use the Display newsgroups which contain field to look for groups that have a specific word in their name. For example, typing the word mindspring into the field will bring up mindspring.alerts . Once you've found the newsgroup you're looking for, you can subscribe to it .



    Reading and Posting Articles

    Reading a Newsgroup Article

    Before you can read the articles in a newsgroup, you need to retrieve the headers. The header of an article contains important information including what the article's subject is and who sent the article. It can also show you how big the article is and when it was sent to the newsgroup. To retrieve headers, click on the desired newsgroup in the Folders List. The headers are displayed in the Message List pane and are organized into threads. The original messages of a thread are at the top, and all the posts that were sent in response to that original message fall underneath it in a hierarchical structure.

    Click on a header (from the Message List pane) to display its message in the Preview pane below, or double-click on the header to display it in a new window.

    Reading a Posted Message




    Posting an Article to a Newsgroup

    Now that you have had a chance to read articles from newsgroups, you are probably anxious to post your own message to a newsgroup. To get the hang of the process, try posting to the mindspring.test newsgroup. This group was created specifically for MindSpring users to post test or practice messages.

    How To Post An Article:
    1. Click on the mindspring.test newsgroup in your list of subscribed groups.

    2. Click once on the New Post button.

    3. When the new message window appears, enter a subject for the post. In order to entice people to read your article, try to make the subject interesting and to the point. Type the body of your message into the bottom pane of the window.

    4. Click the Send button when you are ready to post your message. Outlook Express will go through the process of connecting to MindSpring's news server and sending your article.



    Viewing an Article You Just Posted

    Posting a Message to mindspring.test


    How To See The Article You Just Sent:
    1. Click once on mindspring.test on the left side of the window and select Refresh from the View menu.

    2. You may need to scroll down the list of headers to find the header of your first post. You should see your subject. It may be near the end of the list.

    3. To see the body of your message, click on its header in the Message List.



    Replying to an Article How To Reply To An Article:
    1. Open the article to which you wish to reply.

    2. You have several options when replying to an article:

      • If it is a message that is useful to the group, select Reply Group . The message will be sent to the newsgroup for everyone to read.

        The Reply Group Button


      • If it is useful only to the individual who posted the article, select Reply . The message will be e-mailed directly to that one individual.

        The Reply Button


      • If it is useful to the group, and time sensitive to the individual who posted it (for example, urgent computer/ relationship/ repair issues), select Reply to All from the Message menu. This way the individual gets the helpful message as quickly as possible and the newsgroup may benefit from your posting.

      • You can also use the Forward button to send a copy of the post to a friend.

        The Forward Button


    3. When you are ready to post your response after selecting the above options, click the Send button.



    Sending and Receiving Binary Files

    You will, on occasion, see articles that contain file attachments such as pictures, sounds, spreadsheets, and other types of non-text files. When a file is attached to an article, you may see parentheses and numbers like (1/2) or (1/1) at the end of the subject line. This tells you that the binary file has been split into segments.



    Sending a File How To Send an Attached File:
    1. Click on the mindspring.test newsgroup in the Folder list (you must have subscribed to the group first).

    2. Click on the New Post button.

    3. Enter a subject for the post. In order to entice people to read your article, you will want to make the subject interesting and to the point.

    4. Type the body of your message into the section at the bottom of the New Message window.

    5. Click on the Attachment button (the paperclip) on the New Message window, or select File Attachment from the Insert menu.

    6. Select a file from the dialog box that appears and choose OK .

    7. Click on the Send button when you are ready to post your message. Outlook Express will go through the process of connecting to MindSpring's news server and sending your article.



    Receiving an Attached File

    When you encounter an article that contains an attachment, you will see the Attachment icon, which looks like a paperclip, appear in the upper-right corner of the Preview pane. Clicking on this icon will give you the option to view the attachment in the Preview pane (when applicable) or to save the attachment to disk.

    The Attachment Icon



    Note:

    Please use caution when receiving a file from someone you do not know. There is always the possibility of a file containing a virus, and even the sender may be unaware of it. If you have a virus detection utility such as Norton Anti Virus, you will want to scan the binary before using it.





    Outlook Express Reference

    Nettiquette - The Internet Code of Conduct

    Many people who use the Internet have been doing so for many years. A general consensus has developed about what is and what is not socially appropriate. This consensus generally is called Nettiquette. We've listed a set of common guidelines below. Most are common sense, but it's still a good idea to review them.

    • Try to avoid typing in all capital letters. This is considered the same as shouting. Because you cannot reflect your tone on the Internet as you can with audible speech, the way you type (syntax) is very important.

    • Since Internet communication does not require face to face contact, it is easy for people to become more verbally aggressive than usual. Try to conduct yourself as you would in person, treating others as you would like to be treated yourself.

    • Being friendly towards others on the Internet will be rewarded with friendly replies and others will be more inclined to help you. Everyone can appreciate a friendly person.



    Nettiquette - The E-mail Code of Conduct
    • E-mail is a very casual method of communication and does not need to be addressed as formally as a written letter. Don't be afraid to send a one-sentence e-mail.

    • Because of the informality, there is not as much concern over spelling. Don't be surprised if you get e-mail with typos and don't worry about correcting others as you will soon find yourself making many (we all do).

    • Emoticons are often used to denote the tone of an e-mail message. For example, :) is a smiley-- look at it sideways! A smiley indicates that a remark is delivered with a humorous or happy intent. For more information on emoticons, check out The Unofficial Smiley Guide . Use your web browser to go to http://www.eff.org/papers/eegtti/eeg_286.html or see the definition of "emoticon" at http://www.yahoo.com

    • If you are on a mailing list, try to avoid replying to a thread with one word such as "Me too!" These types of replies can add up and everyone on the list has to read through them. If you have to do so, try to truncate the original message included in your reply so as not to repeat information too often.

    • Remember that since e-mail is very informal, you may not want to use it for sensitive information. It's easy for someone else to see other's mail (even if by accident). For sensitive material, you may want to look into a method of encryption or just use the phone.

    • If you need to send an attached file to your message, try to keep it as small as possible since the recipient will have to take the time to download the message. Anything over a megabyte is best sent over FTP. Also keep in mind that the recipient needs to have the appropriate program on their end to view the attached file.



    Nettiquette - Newsgroup Code of Conduct
    • Most newsgroups provide a FAQ (Frequently Asked Questions) that explains proper conduct for that particular newsgroup. We recommend viewing the FAQ before posting to a newsgroup.

    • With so many people using newsgroups, it's easy to find yourself in a petty argument that keeps going back and forth, yet accomplishes little to nothing for the rest of the people participating. This is referred to as a Flame War. It's best to avoid these, or at the very least, keep them on a personal e-mail level so the rest of the group does not have to read though it.

    • When entering a newsgroup for the first time, it is best to lurk. This means to watch quietly until you feel comfortable with the policies of the newsgroup. This will help avoid any possible embarrassing events.

    • Using newsgroups to advertise is considered very distasteful to others. It's best to advertise only when solicited. Cross-posting advertisements to multiple newsgroups is a violation of MindSpring's Terms of Service.

    • If you want to post an article, but are worried about making a mistake, try posting a test message to mindspring.test. This newsgroup is intended for such things.

    • As with any other aspect of the Internet, try to be as courteous and respectful as possible. Others will appreciate it and treat you the same.



    Getting More Help with Outlook Express

    For more information on Outlook Express's features, you can use the Help menu or look online at the following web address: http://help.mindspring.com

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