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Keeping In Touch Support Center
Keeping In Touch
Introduction

The world has changed quite a bit in the past decade, and so has our way of living. With everyone on the move all the time, keeping in touch with friends and family members means establishing lines of communication that do not depend on being in the same place at the same time.

For the example in this article, let's say you are trying to find an old friend named John Doe, but you don't have the contact information needed to get in touch with him. You are hoping to use the Internet not only to make contact with him, but to keep in touch with him as well.


Note:

The Internet sites described in this section may change. That's the way it goes with the Internet. But don't worry, these scenarios will help you understand principles that can be applied to many such sites and services.





Finding Ways to Keep In Touch

Finding an E-mail Address

The first thing you must do is search for John. The most common resource on the Internet for searching is the World Wide Web, since it holds such vast amounts of information. MindSpring offers People Search from your personal Start Page at start.mindspring.com .Using this service requires that you know the basics of using a web browser such as Internet Explorer (See Introduction to Web Browsing ) for Windows 95/98/NT, or (See Using Internet Explorer ) for MacOS.

Start by entering start.mindspring.com into the Address or Location field of your web browser. Once the web page has finished loading, click on the More Search Options link in the Search box (top-left). This will bring you to the MindSpring Advanced Search Page. Next, click the People Search tab. Type John's first and last name in the box labeled Person's Name , and click the Find button.

The next page will present you with a list of ten John Doe's throughout the country. It also displays, if available, a city and state. Search through this list until you find the correct John Doe. If the right one does not appear in the list, press the Click here link at the bottom of the page to see the next 10 listings. Continue doing this until you find the correct e-mail address.



Using E-mail to Make Contact

Now that you have a few potential John Does to pick from, you may want to contact each one using e-mail. Sending the message is virtually instantaneous and the recipient receives it as soon as he or she checks for new messages. Of course you will need to use an e-mail program such as Outlook Express (See Creating, Sending and Reading E-mail ) for Windows 95/98/NT or for Windows 95/98/NT or (See Using Outlook Express for E-mail ) for MacOS. When you send your e-mails you will want to include information that John can use to recognize you such as "This is Bob Smith who used to work with you at Dominos in St. Louis."

If all goes well, the right John Doe will reply to your e-mail, and you're back in touch! You can add him to your e-mail address book for future use(For more information, see Creating an Address Book Entry ) (See Creating a New Contact ) for MacOS.



Using an Instant Messaging Program to Keep In Touch

Now that you have gotten in touch with John using e-mail, you may decide that you would like a more interactive way of talking, but don't want to run your phone bill up. The answer to this dilemma is using an instant messaging program such as Excite PAL(See Getting Started with Excite PAL ) for Windows 95/98/NT or for MacOS.

An instant messaging program allows you to talk in real-time by typing a message and reading a response. The advantage over e-mail is that you don't have to wait as long for a response, since it is as interactive as talking in person. However, for those same reasons it requires that both you and John be signed on to the messaging program at the same time. It also requires that you both are using the same messaging program such as Excite PAL. If John doesn't have the software already, he can download Excite PAL from http://www.excite.com/communities/pal . Other messaging programs include AOL Instant Messenger and ICQ. For this example we will use Excite PAL(See Excite PAL ) for Windows 95/98/NT or for MacOS.

To Install Excite PAL
  1. Use your Web browser to visit the MindSpring Software Depot at http://download.mindspring.com

  2. Check In to the Members Only Section (where the Depot resides).

  3. Select Excite PAL from the Macintosh drop-down menu along the left side of the window.

  4. Choose PowerPC or 680X0 , according to your Macintosh model, then click Download Now .

  5. Locate the file named BL3MS1194 on your hard drive and double-click it.

Note:

The actual name of the file downloaded is BL3MS1194.sea.hqx. If Stuffit Expander does not automatically decompress this file (resulting in the file named BL3MS1194),then you will need to drag-and-drop it onto the Stuffit Expander icon.



Once the two of you are set up and signed on with Excite PAL, communicating is as easy as double-clicking on John's name in your buddy list, typing a message, and pressing enter. John will instantly get your message. He can then type a response in the same manner (See How to Send a Message ) for Windows 95/98/NT or (You can view online documentation about PAL at http://help.mindspring.com/docs/001/pal1/mac/pal.php3 ) for MacOS.



Conference Friends Together

After having been in contact with John for some time using your instant messaging program, you may decide you would like to introduce him to some of your other friends and family members as well. Most instant messaging programs allow you to conference your buddies together so they can all talk to each other as group rather than just one on one. With Excite PAL, you just hold down shift while clicking on the names of the buddies you want to join in, then right-click on one of the listed names and select Conference . The others will be sent an invitation asking them to join in. Keep in mind that everyone you want to invite must be signed on to his or her instant messager at the same time.



Sharing Pictures Over E-mail or Web Page

Now that you have a pretty good communication between you and John (as well as your other friends), let's say you want to send him a photo of your family and pets so that he can see how well you are looking these days.The most personal way to do this is to include the photo in an e-mail message. That's right, you can send files through e-mail as well as messages (See Attaching a File to a Message ) for Windows 95/98/NT or (See Attaching a File to a Message ) for MacOS. John too can send you pictures using this method. These attachments are intended for small files like individual pictures so if you have a lot of them that you want to send, you'll want to put them up on a web page for viewing.

One disadvantage to sharing pictures over e-mail is that if you want a lot of people to see them, you have to send them to everyone, and sending them takes longer than sending a text message. This is where having a web page such as the one included with your MindSpring account comes in handy. While writing a web page goes beyond the scope of this guide, you can read all about building your own web page at the My Web Page section of the MindSpring Help Desk (help.mindspring.com ).

On your own web page, you can keep a large collection of pictures for everyone to see at any time, and without having to send them to everyone. In addition to your photo album, you can also keep current information about the happenings in your life for all to see. After all, it can get tiresome typing the same story to every one of your friends.



Conclusion

There you have it. Not only were you able to find a long lost friend, but you set up steady contact with him and introduced him to others as well. In this example, Internet communication was broken into three areas. E-mail for casual contact, information, and sharing files. Messaging for real-time interactive communication. Web Pages for communicating shared information to many people. There are many other ways of keeping in touch over the Internet, these are just a few to get you started. Keep in touch!






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